Privacy Policy

Pivot Solutions Pty Ltd trading as Pivot Institute and Mine Training Australia, is required to collect personal information about you to process and manage your enrolment in a vocational education and training (VET) course. Under the National Vocational Education and Training Regulator Act 2011 (Cth) (NVETR Act) we are required to disclose that personal information to the National VET Data Collection kept by the National Centre for Vocational Education Research Ltd (NCVER) and to the relevant state or territory training authority. NCVER will collect, hold, use and disclose your personal information in accordance with the law, including the Privacy Act 1988 (Cth) (Privacy Act) and the NVETR Act.

Personal information that has been disclosed to NCVER may be used or disclosed by NCVER for purposes that include:

  • populating authenticated VET transcripts.
  • administering VET.
  • facilitating statistics and research relating to education, including surveys and data linkage; and
  • understanding the VET market.

The NCVER is authorised to disclose information to the Australian Government Department of Education, Skills and Employment (DESE), Commonwealth authorities, State and Territory authorities (other than registered training organisations) that deal with matters relating to VET and VET regulators for the purposes of those bodies, including to enable:

  • administration of VET, including program administration, regulation, monitoring and evaluation,
  • facilitation of statistics and research relating to education, including surveys and data linkage; and
  • understanding how the VET market operates, for policy, workforce planning and consumer

information.

The NCVER may also disclose personal information to persons engaged by NCVER to conduct research on NCVER’s behalf. The NCVER does not intend to disclose your personal information to any overseas recipients. For more information about how the NCVER will handle your personal information please refer to the NCVER’s

Privacy Policy at www.ncver.edu.au/privacy.

DESE is authorised by law, including the Privacy Act and the NVETR Act, to collect, use and disclose your personal information to fulfil specified functions and activities. For more information about how the DESE will handle your personal information, please refer to the DESE VET Privacy Notice at https://www.dese.gov.au/national-vet-data/vet-privacy-notice . Please contact The Pivot Institute or Mine Training Australia for a copy if you are unable to access this.

Surveys

You may receive a student survey which may be run by a government department or an NCVER employee, agent, third-party contractor, or another authorised agency. Please note you may opt out of the survey at the time of being contacted.

At any time, you may contact The Pivot Institute or Mine Training Australia to request access to or correct your personal information, make a complaint about how your personal information has been handled, or ask a question about this Privacy Notice.